Last Updated: August 10, 2026
These Terms of Use ("Terms") constitute a legally binding agreement between you or the entity you represent ("Customer," "you," or "your") and ACTN AI ("Company," "we," "us," or "our") governing your access to and use of the ACTN AI platform, including all related software, applications, APIs, and services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
ACTN AI provides a B2B SaaS platform that enables automated call handling, real-time and batch transcription services, natural language processing, CRM integration, and related business communication tools powered by artificial intelligence and machine learning technologies.
The Service is provided on a subscription basis and is subject to the specific plan and features selected by Customer.
3.1 Eligibility. You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3.2 Account Registration. To access the Service, you must register for an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Account Security. You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
4.1 Permitted Use. You may use the Service only for lawful business purposes and in accordance with these Terms and all applicable laws, regulations, and industry standards.
4.2 Prohibited Activities. You agree not to:
4.3 Recording Consent. You are solely responsible for ensuring compliance with all applicable laws regarding call recording and obtaining all necessary consents from participants in recorded calls. We provide technical tools but do not provide legal advice regarding recording requirements.
5.1 Customer Data. You retain all ownership rights to any data, content, or materials you submit to the Service ("Customer Data"). You grant us a limited license to use, process, and store Customer Data solely to provide the Service to you.
5.2 Privacy Policy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
5.3 Data Processing. The Service uses artificial intelligence and machine learning technologies to process audio recordings and generate transcriptions, summaries, and insights. By using the Service, you consent to this automated processing of Customer Data.
5.4 Data Retention. We will retain Customer Data for the duration of your subscription and for a reasonable period thereafter as specified in your plan or as required by law. You may request deletion of your data by contacting us, subject to applicable legal retention requirements.
5.5 Data Security. We implement commercially reasonable technical and organizational measures to protect Customer Data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6.1 Our Intellectual Property. The Service, including all software, algorithms, designs, trademarks, logos, and content (excluding Customer Data), is owned by or licensed to us and is protected by intellectual property laws. All rights not expressly granted to you are reserved.
6.2 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the subscription term solely for your internal business purposes.
6.3 Feedback. If you provide us with any suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use and incorporate such Feedback into our products and services without compensation to you.
7.1 Subscription Fees. You agree to pay all fees associated with your selected subscription plan. Fees are billed in advance on a monthly or annual basis as specified in your plan.
7.2 Payment Methods. You must provide valid payment information and authorize us to charge your payment method for all fees incurred under your account.
7.3 Automatic Renewal. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. Renewal fees will be charged at the then-current rates.
7.4 Price Changes. We reserve the right to modify our pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
7.5 Late Payment. If any fees are past due, we may suspend your access to the Service until payment is received. You remain liable for all unpaid fees plus any collection costs or late fees.
7.6 Taxes. All fees are exclusive of applicable taxes, which you are responsible for paying.
8.1 Term. These Terms commence when you first access the Service and continue until terminated by either party as provided herein.
8.2 Termination by Customer. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial subscription periods.
8.3 Termination by Company. We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay fees when due, or engage in conduct that we reasonably believe violates applicable law or could harm us or other users.
8.4 Effect of Termination. Upon termination, your right to access the Service will immediately cease. We will retain Customer Data for 30 days after termination, after which it may be permanently deleted. You are responsible for exporting any data you wish to retain before termination.
8.5 Survival. Sections relating to intellectual property, confidentiality, indemnification, limitations of liability, and dispute resolution will survive termination of these Terms.
9.1 Service Availability. We will use commercially reasonable efforts to make the Service available 24/7, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, upgrades, or due to circumstances beyond our control.
9.2 AI Accuracy. While we strive for accuracy, AI-generated transcriptions, summaries, and insights may contain errors. You should review all AI-generated content for accuracy before relying on it for business decisions.
9.3 DISCLAIMER OF WARRANTIES. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
10.1 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ACTN AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 CAP ON LIABILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10.3 Essential Purpose. You acknowledge that the limitations of liability in this Section 10 are essential elements of these Terms and that we would not provide the Service to you without these limitations.
You agree to indemnify, defend, and hold harmless ACTN AI, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including privacy rights; (d) your failure to obtain necessary consents for call recording; or (e) Customer Data or any content you submit to the Service.
12.1 Third-Party Services. The Service may integrate with or provide access to third-party services, applications, or websites. We are not responsible for and do not endorse any third-party services. Your use of third-party services is governed by their own terms and privacy policies.
12.2 API Usage. If you use our APIs, you agree to comply with our API documentation and rate limits. We may modify or discontinue API access at any time.
13.1 Service Changes. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the Service.
13.2 Terms Changes. We may modify these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before the effective date. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.
Each party agrees to maintain the confidentiality of any confidential information disclosed by the other party and to use such information only as necessary to perform under these Terms. This obligation does not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known prior to disclosure; (c) is independently developed; or (d) is required to be disclosed by law.
15.1 General Compliance. You agree to comply with all applicable federal, state, local, and international laws and regulations in your use of the Service, including without limitation data protection laws, telecommunications regulations, and export control laws.
15.2 Recording Laws. You acknowledge that laws governing call recording vary by jurisdiction and that you are solely responsible for understanding and complying with all applicable recording consent requirements, including but not limited to one-party and two-party consent laws.
15.3 Export Compliance. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
16.1 Informal Resolution. Before filing a claim, you agree to contact us to attempt to resolve any dispute informally. We will attempt to resolve disputes in good faith.
16.2 Arbitration Agreement. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Hyderabad, Telangana, India, the language of the arbitration shall be English, and judgment on the award may be entered in any court having jurisdiction.
16.3 Class Action Waiver. You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.
16.4 Exceptions. Either party may seek injunctive or equitable relief in court to protect its intellectual property rights.
17.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of India, and the courts at Hyderabad, Telangana, India shall have exclusive jurisdiction, without regard to conflict of law provisions.
17.2 Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ACTN AI regarding the Service and supersede all prior agreements and understandings.
17.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17.4 Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that provision or any other provision.
17.5 Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.
17.6 Force Majeure. Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, terrorism, riots, or labor disputes.
17.7 Notices. All notices under these Terms shall be in writing and sent to the email address associated with your account or to our designated email address. Notices are deemed delivered when sent.
17.8 Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.
17.9 No Third-Party Beneficiaries. These Terms are for the benefit of the parties only and do not confer any rights on third parties.
If you have questions about these Terms or the Service, please contact us at:
ACTN AI
Email: teamarunreddy@gmail.com
Support: teamarunreddy@gmail.com
By using ACTN AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.